Plan Related

What type of plans do you have?
CATCHPLAY+ offers different subscriptions such as UNLIMITED COMBO, CP+ UNLIMITED, HBO GO UNLIMITED, and FREE MEMBER. You can subscribe to any plan based on ...
How do I know what's included on the plan I subscribed?
You can go to My Account, then go to Purchase History, and select the latest plan that you bought. You will be able to see it under Plan Description. U...
I already subscribed why I still need to pay to watch a movie?
Due to licensing agreement of each studio, some movies are listed as a SINGLE RENTAL and the price of each movie may vary. If you are an UNLIMITED COMBO or ...
How to cancel my current plan?
If you purchased the plan through our website or app directly, you can cancel your plan before your next auto-renewal (scheduled payment) to avoid further c...
What is SINGLE RENTAL?
Due to licensing agreement of each studio, some movies are listed as a SINGLE RENTAL and the price of each movie may vary.  About SINGLE RENTAL movies Pu...
I purchased a plan with HBO GO in it but why I cannot log in to HBO Asia website?
This HBO GO category is referring to the HBO GO category on our website, and the account is not connected to HBO Asia. You may enjoy the HBO GO movies from ...
How can I change / upgrade my current subscription Plan?
If you are currently a CP+ UNLIMITED or HBO GO UNLIMITED subscriber, you can upgrade to the UNLIMITED COMBO plan anytime. Also, you can subscribe to a diffe...
How can I watch movies provided for Chunghwa Telecom Hami Pass members in CATCHPLAY+?
First, you must be using Chunghwa Telecom's 4G mobile network, please switch off Wi-Fi functions. You may then enjoy all movies in the CP+ Unlimited ca...


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