Plan Related

What type of plans do you have?
CATCHPLAY+ offers different subscriptions such as UNLIMITED COMBO, CP+ UNLIMITED, HBO GO UNLIMITED, and FREE MEMBER. You can subscribe to any plan based on ...
How do I know what's included on the plan I subscribed?
You can go to My Account, then go to Purchase History, and select the latest plan that you bought. You will be able to see it under Plan Description. C...
How to cancel my current auto-renewal plan?
We'd really hate to see you go. But if you insist, you can cancel your plan's auto-renewal anytime up to 72 hours before your plan expires. Cance...
I already subscribed why I still need to pay to watch a movie?
Due to licensing agreement of each studio, some movies are listed as a SINGLE RENTAL and the price of each movie may vary. If you are an UNLIMITED COMBO or ...
What is SINGLE RENTAL?
Due to licensing agreement of each studio, some movies are listed as a SINGLE RENTAL and the price of each movie may vary. About SINGLE RENTAL movies Pu...
I purchased a plan with HBO GO in it but why I cannot log in to HBO Asia website?
This HBO GO category is referring to the HBO GO category on our website, and the account is not connected to HBO Asia. You may enjoy the HBO GO movies from ...
Can I change/upgrade my current subscription plan?
If you are currently a CP+ UNLIMITED or HBO GO UNLIMITED subscriber, you can upgrade to the UNLIMITED COMBO plan anytime. Also, you can subscribe to a diffe...
How can I watch movies provided for Chunghwa Telecom Hami Pass members in CATCHPLAY+?
First, you must be using Chunghwa Telecom's 4G/5G mobile network, please switch off Wi-Fi functions. You may then enjoy all movies in the CP+ Unlimited ...
I am a subscriber/paid for a movie, do I have to watch advertisement?
If you subscribe to our service or pay to watch SINGLE RENTALS, you will not see ads. You'll only see ads in the FREE section.
I already subscribed, why do I still need to watch an advertisement to watch a content?
We have expanded the diversity and richness of content in the "FREE" section, but your original rights will not be affected at all.


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