Support Center

The Personal Plan is a monthly subscription plan.

• Available Content: 
  During the subscription period, you can access all premium movies, series, and shows in the Subscription section which includes the vast majority of content on our platform.
  For more details, you can visit the Subscription section on the homepage, where you can find tens of thousands of hours of movies, TV series, animations, Taiwanese dramas, and more. Essentially, everything except films in the RENTAL section videos can be watched without limits. We also update hundreds of hours of content every month.
  
  Films in the SINGLE RENTAL section are not included in the subscription category due to the Licensor’s policy, you will need to rent them individually. This is a common practice on most platforms, and some platforms may not even offer this option.

• Supported Devices: 
  The "Personal Plan" includes one account, and you can log in on up to 5 commonly used devices (such as computers, smartphones, smart TVs, etc.) according to your needs, making it convenient for you to watch from anywhere. Additionally, it supports simultaneous streaming on 2 devices. If you're willing to share your account with friends or family, they can also watch different videos simultaneously.
  
  

• Other Benefits: 

  • If you watch any content on CATCHPLAY+ for at least 30 minutes during your subscription month and continue your subscription into the following month, we will reward you with one SINGLE RENTAL ticket (worth up to 80 NT) credited to your account. These tickets remain valid throughout your subscription, so there's no need to worry about expiration. You can accumulate and redeem them whenever you want to watch a specific movie, giving you the flexibility of 'SINGLE RENTAL Freedom' while keeping your subscription active!
    
    

    • What is REWARDED SINGLE RENTAL? 
      
      

  • Subscription members can also enjoy exclusive invitations to VIP movie special premieres (approximately once per quarter, held irregularly in various regions), allowing you to be among the first to watch movies that are about to hit theaters.

• Subscription Fees: 
  You can enjoy unlimited access to all subscription content for just 250 NT per month. 
  
  Additionally, for the first three months, we offer a special promotion where you only pay 499 NT, equivalent to just 166 NT per month. This enables you to easily experience the high-quality services and content of CATCHPLAY+. Starting from the fourth month, your subscription will automatically renew at the standard rate of 250 NT per month, but you can cancel at any time.

The Group Plan is a monthly subscription plan.

• Available Content: 
  Similar to the "Personal Plan", during your subscription period, both you and subsidiary accounts (group members) can enjoy unlimited access to all "subscription" type videos, including the vast majority of content available on the platform. 
  Simply navigate to the Subscription section on the homepage, and you'll find tens of thousands of hours of movies, TV series, animations, Taiwanese dramas, and more. Essentially, you can watch everything except for films in the RENTAL section, and we regularly add new releases every week, with hundreds of hours of fresh content each month.
  
  

• Supported Devices: 
  One "Group Plan" includes 3 accounts, each of which can log in to up to 5 devices, with support for 2 simultaneous streams. This means you can register up to 15 devices and stream on 6 devices simultaneously if you choose to share your account with friends or family.
  
  

• Other Benefits:
  The "Group Plan" primary paid Account  (group administrator) also enjoys the following additional benefits:

  • If you watch any content on CATCHPLAY+ for at least 30 minutes during your subscription month and continue your subscription into the following month, we will reward you with one SINGLE RENTAL ticket (worth up to 80 NT) credited to your account. These tickets remain valid throughout your subscription, so there's no need to worry about expiration. You can accumulate and redeem them whenever you want to watch a specific movie, giving you the flexibility of 'SINGLE RENTAL Freedom' while keeping your subscription active.
    
    

    • What is REWARDED SINGLE RENTAL? 
      
      

  • If you need more SINGLE RENTALs, you can purchase them through the official website and enjoy a 15% discount on each rental.
    
    

  • You'll also receive exclusive VIP invitations to movie special premieres, approximately once per quarter, held at various locations in the northern, central, and southern regions. This allows you to be among the first to watch movies that are about to hit theaters.
    
    

  • Click here to learn more about the detailed information on the "Group Plan".
    
    

• Subscription Fees:
  You can enjoy unlimited access to all subscription content for just 250 NT per month. Additionally, for the first three months, we offer a special promotion where you only pay 499 NT, equivalent to just 166 NT per month. This allows you to easily experience the high-quality services and content of CATCHPLAY+. Starting from the fourth month, your subscription will automatically renew at the standard rate of 250 NT per month, but you can cancel at any time.

Free members can enjoy watching selected movies and series, variety shows, and news programs in the FREE section for free, but it requires watching advertisements. Additionally, free members can also make one-time payments to rent movies from the RENTAL section.

• Click here to learn more about plan details and pricing!
  
  

• Content in the SINGLE RENTAL section, due to copyright restrictions, requires additional payment for rental on a per-movie basis.
  
  

• Each account can be logged into 5 devices separately and supports simultaneous streaming on 2 devices.