As of now, our service is available in Taiwan, Indonesia, and Singapore any IP address outside these regions will be unable to access our website.


Also, since JailBreak / Rooted devices or emulators will remove the copyright protection on your device, these methods are not supported for viewing on our website.


Our service supports login for up to five devices (including browsers), and you can enjoy 2 streams at the same time with one account.


Computer

We currently support Windows 10 (or above) and MacOS 11 (or above) operating systems.


Mobile App
  • iOS:Currently supports iOS 14 or later operating systems.

  • Android: Currently supports Android 6 or later operating systems.


Browser
  • We currently support playback on Chrome and Safari browsers.

  • Due to considerations for content copyright protection, we do not support the use of the service in incognito mode. 

  • It is recommended to regularly update and use the latest version of the browser for the optimal viewing experience. 


Please note that:
While some unsupported or older versions of browsers may still function, we cannot guarantee a satisfactory CATCHPLAY+ viewing experience on these browsers.


Smart TV
  • Apple TV: Supports tvOS 14.0 or above.

  • Android TV: Supports Android 6.0 or above.

  • LG TV: Supports webOS 4.0 or above.

  • Samsung TV: Supports 2019-2021 standard/premium TV models with Tizen OS 5.0 or above.

For more details, you can check this article: Which smart TV or Set-Top-Box supports direct download of CATCHPLAY+ App?


NOTE: Please also ensure that the App or browser which you are using is updated to the newest version.